Bulk SMS for ISPs & Utilities in Nepal

Unpaid bills cause sudden service disconnections, leading to high support ticket volumes. Unannounced fiber cuts leave call centers overwhelmed with complaints.

Use cases IconUse cases

How ISPs & Utilities teams use Sociair SMS

Ready-to-send messages for subscribers and consumers, in English or Nepali.

Internet expiry & renewal reminder

Send automated alerts 3 days and 1 day before subscription expiry.

Dear {Name}, your internet plan ({Username}) expires on {Date}. Renew online via eSewa or Khalti to avoid cutoff. - {ISP}

Bill payment confirmation

Confirm payments and updated validity instantly upon transaction.

Payment of Rs. {Amount} received for {Username}. Internet service is extended until {NewDate}. Thank you! - {ISP}

Maintenance & fiber break alerts

Notify affected areas before emergency maintenance or road expansion fiber cuts.

Notice: Fiber maintenance scheduled in {Area} on {Date} from {StartTime} to {EndTime}. Expect brief downtime. - {ISP}

Technician visit dispatch

Send technician contact information for support ticket resolution.

Ticket #{TicketID}: Field technician {TechName} ({Phone}) has been assigned for your connection repair. - {ISP}

Utility meter reading & due date

Alert consumers of electricity or water meter readings, billed units, and rebate due dates.

Consumer #{ID}: Units {Units}, Bill Rs. {Amount} for {Month}. Pay before {Date} to avail 2% rebate. - {Utility}

Words in {curly braces} are filled in for each recipient from your Excel sheet or API.

Features IconFeatures

Built for ISPs & Utilities

Everything you need to reach people on time, with no registration fee and no balance expiry.

SMS API

Hook billing radius servers and CRM directly to our high-throughput REST API.

Delivery Reports

Monitor real-time delivery logs to ensure urgent network alerts reach subscribers immediately.

Excel Dynamic SMS

Broadcast bulk outage notices by area using simple subscriber spreadsheets.

Custom Sender ID

Send from your telecom-approved brand ID to safeguard against spoofing.

Read the API documentation →

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Got questions? 
We've got

Everything you need to know about Sociair SMS and how it can help your business thrive

1. Can billing radius systems send auto-reminders via API?

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Yes. Our REST API easily integrates with popular billing and CRM platforms like Splynx, FreeRADIUS, or custom CRM portals.

2. How fast do urgent outage alerts send out?

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Our infrastructure provides carrier-grade multi-channel delivery across NTC and Ncell, delivering thousands of alerts in few seconds.

3. Can we send bilingual English and Nepali notices?

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Yes. You can send messages in either language or combine both based on subscriber preference.

4. Is there a setup fee for integrating our ISP portal?

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No. API access and documentation are completely free. You only pay for successful SMS credits.

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Learn more about bulk SMS

Start sending SMS to subscribers and consumers today

Start with as little as Rs. 10. No registration fee, no annual charge, no balance expiry.

Sociair SMS

Sociair SMS is a web application that offers standard APIs and interfaces for sending a single or bulk static and dynamic SMS.

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